Immigration Coordinator, Warsaw office, Gdansk office, Krakow office

Job Description Immigration Coordinator Contract: Full time, Permanent Office Location: Warsaw, Gdansk or Krakow The role: As a Coordinator, you will play a vital role in supporting the broader legal and administrative teams with essential day-to-day operations. This position combines office-based tasks with in-person administrative support at government authorities as well as assisting Consultants and wider case team members by managing documentation, preparing application materials, and liaising with foreign nationals and government offices. Success in this role requires strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced, client-focused environment. What your day will look like: As a Coordinator, you will play a vital role in supporting the broader legal and administrative teams with essential day-to-day operations. This position combines office-based tasks with in-person administrative support at government authorities as well as assisting Consultants and wider case team members by managing documentation, preparing application materials, and liaising with foreign nationals and government offices. Success in this role requires strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced, client-focused environment. Providing administrative and logistical support to Consultants, Senior Consultants, and Managers in the preparation and submission of immigration applications. Assisting foreign nationals during in-person office appointments, ensuring a professional and welcoming experience. Submitting applications and supporting documentation to immigration offices and upload confirmation of submissions to shared systems. Prepare draft letters and immigration forms as requested by Consultants. Support with simple immigration matters, such as civil registry document procurement or EU registrations, including communication with clients. Take on additional ad hoc duties and administrative tasks to support the wider team and ensure smooth office operations. Special Projects: take on additional projects as required with tight deadlines. Ad hoc duties: assist with ad hoc administrative functions, as needed. Additional responsibilities include: Managing dropboxes: answering queries from the client, assignees, and case workers. Special Projects: take on additional projects as required with tight deadlines. Support / training: Once experienced - training of new employees, which could include producing and/or delivering training packages. Ad hoc duties: assist with ad hoc administrative functions, as needed The team: You will be joining a dynamic team of immigration professionals working in a fast-paced, international environment. Collaboration is at the heart of what we do—teamwork, knowledge sharing, and mutual support are essential to our success. As we build our presence in Poland, you’ll have the opportunity to contribute meaningfully from day one while being supported by a culture that values empowerment, growth, and continuous learning. It’s an exciting time to join a team where your expertise will have a real impact. What we are looking for: Essential criteria: Strong administrative and data entry skills, this can be taken from either previous work experience or educational background. Attention to detail, time management and strong communication skills will be key to the role. Preferred skills: The ability to work flexibly and accurately in a fast-paced environment. Excellent communication skills to influence and achieve objective and a professional, client-friendly demeanour. Exceptional planning and time management skills with an ability to multi-task. A proactive attitude and willingness to take on new responsibilities as the team evolves. Willingness to act under instruction with limited supervision. The ability to plan workload, meet deadlines and priorities. Ensures work completed is accurate, to a high quality and follows standard layouts. The ability to complete tasks within agreed timeframes and in line with expectations. The ability to complete a number of tasks and processes as per the daily, weekly, and monthly targets. The ability to implement effective processes to manage workflow and meet deadlines. Proficiency in Microsoft Office processing, Internet, and email systems. What we offer: A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities. At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our offerings include (but are not limited to): Competitive Salary: We offer salaries that reflect your skills and experience Health and Wellness: Private Medical Insurance Protection and Security: Pension scheme Professional Development: Access to our e-learning platform What to expect: Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided. At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs Who we are: At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities. We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html. Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. Fragomen is a leading firm dedicated to immigration services worldwide. The firm has more than 6,000 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen’s professionals are respected leaders in the immigration field, and the firm is regularly recognized as a leading employer of minority and female attorneys. The firm supports all aspects of global immigration for corporate, academic, nonprofit, and individual clients, including strategic planning, quality management, reporting, case management and processing, compliance program counseling, representation in government investigations, government relations, complex matter solutions, and litigation. Fragomen is a long-time leader in the immigration technology space and continues to lead the way in the digitization of the immigration journey. It has created Fragomen Technologies Inc., a Fragomen subsidiary focused on the nexus of law and technology to further enhance its technology offering. These capabilities allow Fragomen to work in partnership with individuals and corporate clients across all industries to plan talent strategy, facilitate the transfer of employees worldwide, and navigate complex challenges. Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check-ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.