Dutch-Speaking Travel Advisor

Dutch-Speaking Travel Advisor – Katowice, Poland Introduction A leading international customer experience provider is recruiting Dutch-speaking Travel Advisors for an on-site role in Katowice, Poland. This position is perfect for individuals who are passionate about travel and customer service. You will work in a dynamic, multicultural environment, helping international customers with their travel arrangements and ensuring they have a smooth journey. Your Role Customer Support: Provide professional and friendly assistance to travelers via phone, chat, and email. Booking Management: Handle hotel and flight reservations, as well as car rentals. Travel Assistance: Support customers throughout their trip, resolving any issues and ensuring a positive experience. Data Security: Handle sensitive customer information with high accuracy and confidentiality. Brand Representation: Act as a brand ambassador, maintaining high service standards with a customer-first approach. Team Collaboration: Work closely with a multicultural team to deliver consistent excellence. Your Qualifications Languages: Proficiency in Dutch at C1 level or higher (spoken and written) and English at B2 level (for internal use and training). Technical Skills: Good computer literacy and confidence using MS Office. Soft Skills: Strong communication, organizational, and problem-solving abilities. Attitude: Professional, friendly, and customer-oriented approach. Location: Available to work on-site in Katowice. The Offer Contract: Full-time employment contract. Training: Fully paid professional training delivered in English, including practical onboarding. Schedule: Structured shift schedule during weekdays only. Remuneration: Competitive base salary for the local market. Relocation: Reimbursement of flight costs for those moving from abroad. Health: Private health insurance provided. Development: Access to language courses, learning programs, and career development initiatives. Culture: International multicultural work environment with social activities, team events, and a progressive company culture. Are you ready to start your career in the travel industry? Apply today to join the team in Katowice!