Greek-Speaking Travel Advisor

Greek-Speaking Travel Advisor – Katowice, Poland Introduction We are partnering with a leading international customer experience provider to recruit Greek-speaking Travel Advisors for an on-site role in Katowice, Poland. This position is designed for individuals who have a passion for travel and enjoy helping international travelers solve requests in a dynamic, multicultural setting. It serves as a solid entry point into the travel industry with long-term professional development potential. Your Role Customer Interaction: Support travelers via phone, chat, and email, ensuring professional, friendly, and engaging communication. Reservation Management: Manage hotel and flight bookings as well as car rentals. End-to-End Support: Assist customers throughout their entire journey, ensuring they feel heard, supported, and valued. Data Security: Handle sensitive and confidential customer information with a high degree of responsibility and accuracy. Brand Ambassadorship: Contribute to a positive brand image by maintaining high service standards and a customer-first mindset. Team Collaboration: Work closely with a dynamic, international team to deliver consistent service excellence. Your Qualifications Languages: Proficiency in Greek at C1 level or higher (spoken and written) and English at B2 level for internal communication and training. Technical Skills: Good computer literacy and confidence using MS Office applications. Soft Skills: Strong communication, organizational, and problem-solving abilities. Attitude: A customer-oriented mindset with a friendly and professional approach. Location: Availability to work on-site at the office in Katowice. Experience: Previous experience in customer service or a similar role is a plus but not mandatory. The Offer Contract: Full-time employment contract. Schedule: Structured shift schedule during weekdays only (typically Monday–Friday, 09:00 – 18:00). Remuneration: Competitive base salary (approx. 6,500 PLN gross per month). Training: Fully paid professional training program delivered in English (includes practical onboarding). Relocation Support: Comprehensive package provided, typically including flight/train ticket reimbursement and temporary hotel accommodation (e.g., 14 nights). Health & Wellbeing: Private health insurance (e.g., Luxmed), group insurance, and a sports/leisure program. Growth: Access to learning and development programs, language courses, coaching, and mentoring. Environment: A vibrant, multicultural work environment with social activities, internal events, and team celebrations. Are you a Greek speaker ready to launch an international career in the heart of Europe? Apply today to join the team in Katowice!